History

Arvato can be traced back to one visionary idea: a consistent focus on how we can benefit our customers.
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How it all began

Over 175 years ago, Carl Bertelsmann opened a lithographic printing shop in the East Westphalian town of Gütersloh.

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1835

Publishing company Bertelsmann Verlag. We begin publishing fiction.

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1946

The printing company Mohn & Co. GmbH is founded by Reinhard Mohn. The creation of Bertelsmann’s unique corporate culture, which still characterizes Arvato today: an emphasis on partnership, trust in the company’s employees, a consistent customer focus, and much more.

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1950

The book club Lesering. Did you know that Lesering was the first business to offer the services that are now provided by Arvato?

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1955

Musicafon Schallplatten GmbH

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1959

Kommissionshaus Buch und Ton (Book and Audio Commissioning Company). It marks the beginning of a new era: providing services for other companies.

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1972

First service businesses in France

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1976

90 International activities expand in the printing sector: United States, Spain, South America and East Germany.

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1993

The beginning of an impressive success story: First CRM/loyalty program, the first mobile telephone was rolled out in Versmold

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1994

The beginning of the internationalization of Arvato’s service business in Poznan, Polonia

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1995

Microsoft and Bertelsmann Marketing Service launch a cooperative venture when Windows 95 was introduced

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1996

Bertelsmann Finanz Services. Further specialization: relieving companies of administrative responsibilities, safeguarding liquidity and providing professional risk management

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1999

The first time we called ourselves Bertelsmann Arvato AG

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2000

Under the name Arvato services healthcare we entered the healthcare market

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2002

Reorganization into five business units: Arvato storage media, Arvato print, Arvato direct services, Arvato logistic services and Arvato systems

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2005

Expansion of financial services and entry into the field of public sector services

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2007

Production and services become more closely intertwined

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2008

Introduction of the customer loyalty card DeutschlandCard and expansion of the international service center network. Seven locations and 6,000 employees were taken over.

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2009

A new logistics center was opened in Shenzhen, China. The objective: to create a nationwide distribution and transport network for the mobile telephone and high-tech industry.

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2010

Arvato opened in Romania, today we have more then 700 colleagues in Brasov and over 300 in Sibiu

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2011

The company’s structures were sharpened and simplified, under Arvato’s motto “from product to solution.”

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2012

100 million cell phones for China

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2013

Arvato Financial Solutions ranks third in financial services

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2014

Expansion of integrated e-commerce services

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2016

Growing business in Romania, Arvato services opens a new site in Cluj Napoca

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